CVB Payment & Communication Policy

Return (Refund) Policy:

All payments and sales are final, unless the Branson/Lakes Area CVB has made an error in the transaction; the CVB will process the refund within 20 business days from the date of notification of the erroneous transaction.

Shipping Policy:

There is no shipping method as the nature of our sales are for services rendered, not tangible products; however, in the rare case of a tangible product sold, purchaser must contact the CVB and agree upon a specific date/time to pick up the product(s) from the CVB’s office.

Consumer Data Privacy Policy:

This CVB respects our site visitors’ right to privacy online. We will not sell or rent personal information to other companies for use in selling products or services. We use the information collected for general purposes such as fulfilling your requests for publications and providing anonymous reporting for internal and external purposes.

We will communicate with site visitors via e-mail or other online delivery devices only if the Web site visitor agrees to receive those communications. Site visitors who believe they are receiving our communications in error or no longer desire to receive them should inform us and we will remove those names from our mailing lists.

If you have any question about this privacy statement, the practices of this site, or your dealings with the CVB, please contact us.